Refund & delivery 退款與交付
How delivery and refunds work at the booth. 自拍亭的交付與退款說明。
Last updated: 26 October 2026 · Soft-launch draft — not legal advice. 最後更新:2026 年 10 月 26 日 · 軟啟動草稿——非正式法律意見。
Voyagraph (“we”) runs premium self-service photobooths. Payment is for an on-site session that produces a postcard print and a digital copy. Questions: [email protected]. 旅格 Voyagraph(「我們」)營運精品自拍亭。付款對應一次即場體驗,包括明信片打印與電子版。查詢:[email protected]。
Delivery 交付
Fulfilment is instant at the booth. Your postcard print is handed over immediately when the session completes. Your digital copy (for example via QR code) is provided immediately on site. There is no shipping or postal delivery. 交付為即場完成。體驗完成後,相紙即時打印並交予你;電子版(例如經二維碼)亦即時於現場提供。沒有郵寄或物流運送。
Refunds 退款
Because the experience is consumed on site and the print / digital copy are delivered immediately, we generally offer no refunds. 由於體驗在現場即時享用,而相紙與電子版亦即時交付,我們一般不設退款。
We will review a refund request only in limited cases, for example: 僅在有限情況會審核退款要求,例如:
- You were charged but no print was delivered. 已扣款但未能出相/未能交付打印。
- A duplicate charge for the same session. 同一場次出現重複扣款。
- A clear machine fault that prevented you from using the booth. 明顯機件故障導致無法使用自拍亭。
Email [email protected] with the date, location (if known), and any payment reference. We will check and respond as soon as we reasonably can. 請電郵 [email protected],註明日期、地點(如知)及付款參考。我們會核對並在合理可行範圍內盡快回覆。
Contact 聯絡
Refund or delivery questions: [email protected] 退款或交付查詢:[email protected]